Privacy Policy

Effective Date: 25/11/2025

NexterPay (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website, services, and payment infrastructure.

1. Information We Collect

We may collect the following information:

  • Business and personal identification details (name, company name, email, phone number)
  • Compliance information (KYC/KYB documents, verification data)
  • Technical data (IP address, browser type, device data)
  • Transaction-related information (non-card sensitive data)
  • Communication data (emails, support messages)

We do not store sensitive card data on our servers.

2. How We Use Your Information

Your data may be used to:

  • Provide and operate our payment services
  • Complete onboarding and compliance checks
  • Improve platform performance and security
  • Prevent fraud and unauthorized access
  • Communicate service updates and support
  • Fulfill legal and regulatory obligations

3. Data Protection & Security

We apply strict security standards including:

  • Encrypted data transmission
  • Secure data storage
  • Access control policies
  • Regular system monitoring

Your data is protected against unauthorized access, misuse, or disclosure.

4. Data Sharing

We may share limited data with:

  • Banking partners
  • Compliance service providers
  • Payment processing partners
  • Legal or regulatory authorities when required by law

We never sell your personal data to third parties.

5. Cookies

We use cookies to:

  • Improve website performance
  • Understand user behavior
  • Enhance user experience

You can disable cookies through your browser settings.

6. Data Retention

We retain personal data only as long as necessary for:

  • Service delivery
  • Compliance obligations
  • Dispute resolution
  • Legal requirements

7. Your Rights

You have the right to:

  • Request access to your data
  • Request corrections
  • Request deletion (where legally allowed)
  • Withdraw consent

Requests can be sent to: info@nexterpay.io

8. International Data Transfers

Your data may be transferred and processed internationally under secure legal frameworks.

9. Policy Updates

We may update this Privacy Policy at any time. Updates will be published on this page.

10. Contact

For privacy-related questions, contact:

📧 info@nexterpay.io